Return & replacement policy
Last updated: October 2026
We want every dealer, distributor, retailer and workshop to be happy with AMB Bearings. If something is wrong with your order, this is how we put it right.
When we replace a bearing
- The bearing has a manufacturing defect.
- We sent the wrong series or size compared with your confirmed order.
- The goods were damaged in transit.
How to claim
- Message or call us within 7 days of receiving the goods. For transit damage, tell us within 48 hours and keep the original packing.
- Send the bearing series, quantity, invoice number and clear photos or a short video of the problem.
- Our team checks the claim and tells you the next step, usually within 2 working days.
- If the claim is approved, we collect or ask you to send back the bearings, then dispatch the replacement.
Conditions
- Bearings must be unused, unfitted and in the original AMB packing with labels intact.
- Bearings that have been fitted, used, or damaged by wrong fitting, overload, lack of lubrication or poor storage are not covered.
- Special or custom orders made to your request cannot be returned unless they are defective.
- Branded products from other makers that we supply are covered by that maker's own warranty terms.
Refunds
We normally give a replacement. If we cannot replace the item, we issue a credit note or refund to the original payment method.
Shipping on returns
If the error or defect is ours, we pay the return and replacement shipping. If you return goods for any other reason that we have agreed to in advance, the shipping cost is yours.
Contact us
WhatsApp or call +91 99251 38408 or +91 97129 94789, or email [email protected].